Digital programme
Do the task, don’t listen to it explained
learning to handle everyday tasks on your own
This programme holds what the association publishes about digital independence. Its rule is simple: confidence does not come from hearing an explanation, it comes from doing the thing. So the screens are simulated, a mistake costs nothing, and you start again as often as you need. Writing a message, booking an appointment, spotting a trap, choosing what you share: everyday life, with a hand on the mouse, and nobody sighing over your shoulder.
The fear of getting it wrong costs more than the mistake itself: it stops people trying at all.
That is the real obstacle, and it has nothing to do with technical skill. On a real site, a wrong move commits a payment, sends a message to the wrong person, or deletes what you meant to keep. So you don’t try, you ask someone else, and the task never becomes your own.
A practice ground removes that obstacle in one stroke. When nothing is real, getting it wrong becomes the normal way of learning: you do it again, you see where it went sideways, and eventually the task holds on its own.
Why this field matters
Everyday business moved online; learning it did not
Booking a medical appointment, tracking a parcel, finding a certificate again, unsubscribing from a mailing list: these things now happen on a screen, and for a great many adults nobody ever took the time to show them how. The help available is usually a set of instructions written for someone who already knows, or a relative who does it for them, which solves today’s problem and none of the ones after it.
What is missing is not knowledge. It is practice: recognizing that a button is a button, understanding that an address can look like another one down to a single letter, knowing that an urgent-sounding message is precisely the signal to slow down. Those bearings are picked up by doing, in a place where getting it wrong is allowed.
And digital independence is not a comfort. It decides access to rights, to care, to work. Free educational work on this ground is worth more than a speech about the digital divide, and it is measured by what a person can do unaided when they leave.
The pattern
A task is always worked through the same way
The situation
One sentence of real life opens the scene: what you want to get done, and why now. No engineer’s vocabulary anywhere.
The steps
The task breaks into short steps. At each click the answer comes at once: that is the right place, or here is why this one is not.
The way out
A mode that walks through the answer exists so nobody stays stuck. You watch it, you close it, and you do it yourself.
The habit
Two check questions, then the sentence worth keeping: the one that will work on another site, in another context, without going back over the lesson.
On the action map
The practice ground, online
This programme has its practice ground online. The action map gives its sheet, its languages, its real reach and the address to get started right away.
- Clic par clicCarry out the digital tasks of everyday life on simulated screens, where getting it wrong costs nothing.
- The WorkbenchConvert, shrink and clean up your files in the browser: the work happens on your device, and nothing leaves it.
The resource, in counted figures
The resource, in counted figures
Figures recounted at every release from the resource’s public data: see the method
Two uses
The person learning, and the person helping
Learning on your own
No account, nothing to know first, no time limit. You pick a task you actually need today, you redo it until it feels obvious, and you stop whenever you like.
- On a phone as well as a computer
- The written walkthrough stays readable without JavaScript
- Every task prints as a paper sheet
Helping someone else
A helper, at home or in an organization, needs material that leaves the mouse in the other person’s hand. That is exactly what a simulated screen does: the helper watches instead of taking over.
- No risk at all: no real account, no payment, no data
- No real brand reproduced on any screen
- Reusable in a workshop under a CC BY 4.0 license
The shape
What this programme publishes, and how
The field changes from one programme to the next; the shape does not. These three rules hold for everything the association puts online, and they can be checked against what is already published.
Free, with no barrier
No account, no payment, no ads, no members-only content. One address is enough to start.
No collection
No cookie, no tracker, no request to a third-party server. Progress stays in the person’s own browser and never leaves it.
Reusable and recountable
Content under CC BY 4.0, open data as JSON: a workshop can take all of it, and anyone can recount the figures stated.
Keep going
The action map is the only way in to what the association has put online: it gives the sheets, the formats, the languages, the real reach and the addresses. The catalogue, for its part, shows the 7 programmes side by side.